World-Class Customer Service Training

Secret Service Certification by John DiJulius

Registration is now open to this one of a kind customer service training program taught by THE authority on world-class customer service John DiJulius. This May 22-23 become one of an elite group of Secret Service Certified Agents.

Become a Certified Secret Service Agent TM and train others to provide world-class customer service

Learn to facilitate the Customer Experience Cycle Workshop TM to companies in any industry

Receive all tools necessary to create your own keynote - including facilitator guides and handouts AND gain rights to the use of the Secret Service logo TM

Get unique Secret Service Agent TM discounts and incentives on educational conferences and resources like books and online training

These train the trainer programs are based on the 'Secret Service' methodology by John DiJulius. Taught by him EXCLUSIVELY, this 2-day class will provide the tools necessary for you to become a specialized customer service trainer in any industry.

"I now am a sought after speaker and consultant in the world of Customer Experience. The information I received from certification and the creditability I get from the Certified Secret Service classification is invaluable. I have worked with the world’s largest franchise hair company to a local veterinary hospital, all sharing the concepts of Secret Service."
~ Don Thorpe

Download your application HERE and submit it via email to denise@thedijuliusgroup.com or fax it to (440) 919-0306. With any questions call us at 440-443-0023.

LOCATION:

The DiJulius Group Headquarter
673-F Alpha Drive
Cleveland, Ohio, USA 44143
Phone: 1-440-443-0023

LODGING:

Hilton Garden Inn
700 Beta Drive
Cleveland, Ohio, USA 44143
Phone: 1-440-646-1777
Hotel Website: www.mayfieldvillage.hgi.com

BENEFITS:

As an exclusive member of this elite group of uniquely skilled customer service trainers gives you professional independence and strong credentials
You're able to create, develop or improve your own customer service training system at your organization
Share the importance of delivering the best in customer service through a powerful keynote presentation to audiences both internally and externally

For details and curricula click here for PDF download

WHO SHOULD ATTEND:

Trainers
Consultants
Business owners
Leadership Teams

PRICE:

$3,500.00 US dollars
Covers 2 day training in Cleveland, Ohio
including breakfast and lunch both days
and transportation from the hotel to training location

Download your application HERE and submit it via email to denise@thedijuliusgroup.com or fax it to (440) 919-0306. With any questions call us at 440-443-0023.