Secret Service Certification

Become a Certified Secret Service Speaker and Trainer

Exclusive opportunity to be certified in the presentation and facilitation of The DiJulius Group’s most sought after services:

  • Secret Service Keynote
  • Customer Experience Cycle Workshop
  • Training to Provide a World-Class Experience

      • Taught by John DiJulius and The DiJulius Group team, this train the trainer program will provide the tools necessary for you to become a customer service specialty trainer for any industry.

      Agent Certification

      Day one: Secret Service
      You will learn Secret Service methodology, the keynote used by John DiJulius, the principles of Secret Service and creation of Secret Service Systems.
      Day two: The Customer Experience Cycle Workshop
      You'll work on the set-up, preparation, direction and facilitation of this valuable workshop. You'll also participate in a mock workshop and have a chance to actually facilitate one of the stages.


      Powerful Presentations

      Day three: Presentation Preparation
      Learn the secrets to creating a presentation that entertains and educates. You'll learn the outline used by the world's foremost speakers to engage their audience from start to finish.
      Day four: Presentation Skills Now you'll put it all together and have the opportunity to role play and watch others. You'll work on dynamic story-telling and other facets that make people want to listen to you on stage, or off.
      Click here to contact Denise Thompson for more information

Benefits

Certified attendees will use the tools and knowledge gained through this limited opportunity to:

  • Train your current & future staff
  • Successfully train world-class service in any industry
  • Add on to current consulting practice

    • Course Dates

    • July 12-16, 2010

    • October 3-4, 2010 (Salon Industry Specific)

      • Expectations

      Individuals accepted into the certification program will be expected to attend and complete the full days of training. Participants are expected to complete any homework assignments, contribute during class, and participate fully in all activities.

      Investment

      Four full days of training with John DiJulius (this includes 2 days of Agent Certification and 2 days of Powerful Presentation)$6,200
      Participants may also register separately for Parts I and II for Agent Certification and Powerful Presentation. Pricing as follows:

      Agent Certification $4,275.00
      Powerful Presentations $3,995.00
      The Salon Industry Specific certification course is a two day course only and participation is required for both days. Tuition is $1500.

      Attendance to this exclusive course is extremely limited. Individuals will be selected on a first-come/first-serve basis once their application has been accepted and approved by The DiJulius Group. This is a very limited opportunity, and enrollment will be closed once capacity has been reached. Those chosen to be certified to present the Secret Service Keynote and facilitate the Customer Experience Cycle Workshop will also be the first notified of additional certification classes in other exclusive DiJulius Group services as they become available.

      Requirements

      1. Passion for customer service
      2. Completed certification application
      3. Sponsor/reference approval
      4. $100 application fee (applied toward tuition if accepted)

      Click here to download application

      Registration

      To register for Secret Service Certification, send completed application with $100 application fee to:
      673F Alpha Drive
      Cleveland, OH 44143
      or fax application to: 440.919.0306
      or email application to: Denise@thedijuliusgroup.com
      **Acceptance into this program is by application only. This educational program is intended for SERIOUS service professionals interested in taking their career and company to the next level.
     

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