Consulting

The DiJulius Group is the leading resource used by private and public organizations to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant. Top organizations across the globe use The DiJulius Group to create World-Class Customer Experiences every day.

Organizations across the globe understand the value of increasing customer loyalty and increased retention, which translates into higher revenues from repeat purchase. We are ready to become a part of your organization, through our NEW series of consulting engagements. Have The DiJulius Group team personally guide you through the process of creating or even optimizing your own formal Secret Service℠ System. With experience in many industries and companies of different size, The DiJulius Group provides the-one-of-a-kind Customer Service Solutions people are raving about from New Zealand to New York City.

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Monthly consulting packages summary

Silver, level 3
Two onsite, keynote/workshop events with John DiJulius
Six months of tele-consulting conferences with your project team
Two onsite strategic action meetings with Denise Thompson
Two additional one on one calls with John
Two webinar conferences with John for your team

Gold, level 2
Four onsite, keynote/workshop events with John DiJulius
Nine months of tele-consulting conferences with your project team
Four onsite strategic action meetings with Denise Thompson
Four additional one on one calls with John
Two webinar conferences with John for your team

Platinum, level 1
Six onsite, keynote/workshop events with John DiJulius
Twelve months of tele-consulting conferences with your project team
Six onsite strategic action meetings with Denise Thompson
Four additional one on one calls with John
Two webinar conferences with John for your team
Corporate trainer certification (1)

Consulting packages are invoiced monthly and based on an 1 year or 2 engagement. A two year contract will result in substantial monthly savings