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The DiJulius Group is the leading customer service consulting firm, used by companies around the world that are committed to building a world-class customer service organization. Consulting clients have included Starbucks, PwC, Nestle, Chick-fil-A, TravelCenters of America, Hallmark Cards, The Melting Pot Restaurants, The Maids International, Advance Financial, Complete Nutrition, Domino’s Pizza, and many more.
The DiJulius Group’s entire consulting methodology is based on the X Commandments to providing a World-Class customer experience. The DiJulius Group dedicates itself to a very limited number of organizations each year, therefore they are very selective with who they select to partner with. Interested parties must complete the application process in order to be considered for consulting with The DiJulius Group.
Organizations wishing to retain The DiJulius Group must meet the following criteria:
All consulting packages are customized based your organization’s needs and typically range from one to three years. Proposal’s considerations include CSAT results, priorities as indicated by your steering committee on our consulting application, and resources available for the initiative.
Please contact Denise Thompson for details at firstname.lastname@example.org or 440-443-0023.