Customer Experience Revolutionists

"As with any movement, it takes people to create a widespread reach; people with passion, commitment and the skills to empower and grow others. Our Revolutionists have each been hand selected for these reasons."
~ Denise Thompson
Managing Partner, The DiJulius Group

These speakers/consultants can provide the necessary depth required by our attendees, and help with the increased demand on The DiJulius Group from so many companies that already recognize the benefits from adopting our program. These revolutionists not only can help provide an alternative when John DiJulius is booked and unavailable, but they are a great alternative for those tighter budgets, allowing more companies the opportunity to receive The DiJulius Group’s resources and systems.

Who are these Revolutionists?

We have been extremely selective in whom we have added to our team. The DiJulius Group Revolutionists are outstanding presenters certified in Secret Service Systems and the facilitation of the Customer Experience Cycle workshop. In addition to their certification, they have also undergone extensive personal training sessions with John DiJulius. Both have an extensive background in customer service, not only as a service provider, but also as a trainer and presenter. We have spent the last two years training them on our philosophies, concepts and systems. It gives us great pleasure to announce The DiJulius Group’s Revolutionists: Jeff Nischwitz and Nicole Flesher.


Jeff Nischwitz

“Relationship Guru” … “Inspirer” … “Different Thinker.” After a successful legal career, Jeff (a “reformed lawyer”) has spent the past 14 years building several successful businesses and helping entrepreneurs and owners build their businesses into profit powerhouses. Jeff has an established reputation for building strong relationships and helping people and organizations achieve their goals.

As a trainer and consultant, Jeff helps people and organizations build relationships that drive results. Jeff is a national speaker on various topics including relationship building, business development, building client centric businesses, and the power of attitude. Jeff has discovered the secret formula for business success — the magic of relationships – and he’s brought his expertise and passion for relationship building to The DiJulius Group. Jeff’s audiences experience the power of relationships (and tactics for achieving them), different thinking that challenges them to change, and inspired perspectives … what’s been called, Getting Jeffed!

“Relationships are at the heart of a great customer experience, and I’m thrilled to be a part of The DiJulius Group’s big vision of changing the world by creating a customer service revolution and helping thousands of organizations to become world class in customer experience.”

~Jeff Nischwitz



Nicole Flesher

Nicole was literally raised in the beauty industry. She has accomplished so much in the beauty industry at such a young age. She has been on both sides of the fence. She was a young front-line employee who admittedly, “Didn’t get it, and didn’t want to.” She went from merely working a job to becoming obsessed and getting a “high” from making other people’s day. Seeing what this did for her professionally, she rose up through the ranks at John Robert’s Spa from a spa attendant, to service provider, to a director of one of the top 20 salons & spas in America. She also acknowledges what it did for her personally and how it influenced all areas of her life. Nicole has found that her new passion is to share with others how to differentiate themselves through being world class in all areas of their life. Today Nicole is a compulsive “day maker.”

"BELIEVING you can make a difference is what allows you to make that difference...BECOMING World Class is what provides that belief. I couldn't be more excited to join The DiJulius Group. It gives me the ability to see others make a difference and transform into World Class companies as well as individuals!"
~Nicole Flesher



Hire a Revolutionist:

To hire a revolutionist TODAY contact Denise Thompson at 216.839.1430 x 2 or by email.

"Welcome to the customer service revolution."