John DiJulius LIVE — Secret Service Tour
Developing your Non-negotiable Customer Experience Cycle- Attract and Retain World Class Employees
- Create Customers for Life through Service Recovery Systems
- Create World Class Leadership in your Culture
A motivating, educational and idea packed seminar for the entire staff! This is not your ordinary keynote; John delivers 3 hours of World Class customer service training with practical takeaways. Learn “behind the scenes” systems and secrets used by top customer service companies to consistently exceed their customer’s expectations.
Having worked with companies such as The Ritz Carltons, Lexus, General Electric, Progressive Insurance, US Bank, Nemacolin Resort, Lane Bryant, Chick-fil-A, and many more, John can help you raise the bar and set the standard in customer service that consistently exceeds customer expectations.
John has pioneered dozens of revolutionary customer service concepts and techniques that are easy to use. He also makes them easy to implement with a process that will not allow your organization to let these great ideas slip through the cracks.
Enjoy John’s charismatic humor that will allow you to build on simple techniques that will create a dramatic difference for your company. It won’t just change the way you do business, it will change the way you live!
Who should attend:
This workshop is designed for everyone from CEO’s, Business Entrepreneurs to front line employees.
This is for anyone who wants to make a difference in their life and career.
Secret Service Tour Events
| Jun 19, 2008 | Tampa, FL | More Info |
| Oct 15, 2008 | Cleveland, OH | More Info |
| Jun 18, 2008 | West Palm, FL | More Info |
| Aug 20, 2008 | Tampa, FL | More Info |
| Dec 3, 2008 | Cleveland, OH | More Info |