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673F Alpha Drive
Cleveland, Ohio 44143
Phone: (216) 839.1430

Your presentation to our property was amazing, and our staff was as excited about it as I was when I first saw your DVD. John, I rarely take the time to sit down and write a personal letter, but I must share with you and others our satisfaction of your program on Secret Service. In the hospitality industry this is what we do on a daily basis and always striving to go above and beyond with a changing culture of both guests and associates. My favorite was Drilling for Oil in Your Own Back Yard! We take so many things for granted.

- Wanda Anker
Nemacolin Woodlands Resort and Spa