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THE Authority on World-Class Customer Service
Keynote speaker, international customer experience consultant and best selling author of three books, John DiJulius, works with world class companies like the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A and many more. He is headlining at America's #1 Customer Service Conference: the Secret Service Summit, this September 29 & 30.
John isn't just talking about it, he lives it, as a very successful entrepreneur of two businesses: John Robert's Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America and The DiJulius Group, a customer experience consulting firm that uses the X-Commandment methodology to providing a World-Class Customer experience.
Learn the secrets of Customer service that the top companies in the world already know. Take the advantage you need to turn your company's Customer experience process into an unforgettable one.