John DiJulius: Customer Experience Consultant

THE Authority on World-Class Customer Service

Keynote speaker, international customer experience consultant and best selling author of three books, John DiJulius, works with world class companies like the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A and many more.  He is headlining at America's #1 Customer Service Conference, the Secret Service Summit, this September 29 & 30.

John isn't just talking about it, he lives it, as a very successful entrepreneur of two businesses: John Robert's Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America and The DiJulius Group, a customer experience consulting firm that uses the X-Commandment methodology to providing a World-Class Customer experience.